I’m a big fan of civility. Its worked for me more than once in confrontational situations.
As with any attempts at conflict resolution making a human connection changes everything. Even in non-confrontational situations establishing human connections makes the difference.
Right now is a “forest for the trees” moment. Everything seems in shambles. Nothing makes sense. The go to reaction is anger and lashing out. Some say, “Enough! Fight fire with fire”, but when we do that all we end up with is ashes.
We are so caught up in the insanity right now that we have allowed it to make us insane as well. There is no perspective. No reasoning. No stepping back before reacting. We don’t even see those we disagree with as human beings with concerns and worries and loved ones and dreams of their own.
Years ago I worked with this woman who always seemed irritated. There was no good side. Only anger. I found myself walking on egg shells around her. I figured there were issues going on in her personal life that caused her to be that way, but that didn’t make our interactions any easier. Then one day I went to her desk to help her with a computer issue and my eyes fell on a picture above her desk of two fuzzy little dogs. I saw my opening.
“Oh, I love dogs!” I said, “What are their names?”
She lit up and a huge smile came across her otherwise grumpy face. From that point on we were connected. Something that simple. A picture of her dogs made the difference.
Now, I realize in today’s climate (especially on social media) making those sorts of connections are nearly impossible, but that doesn’t mean we should stop trying. Just because I disagree with someone, even in politics, doesn’t mean I want horrible things happen to them. I don’t wish horrible things on anyone. If I did what sort of person would I be?! I couldn’t live with myself.
Look, we’re only responsible for our own actions. When things get heated maybe the best thing to do is take a step back. Maybe take a virtual tour of that person’s Facebook profile and thumb through their pictures. Maybe see that they have people in their life just like you do. Husbands, wifes, mothers, fathers, sons, daughters, grandchildren, cute little furry faced creatures, and best friends. They go grocery shopping and get haircuts and pay bills just like you.
So with all this talk about “When they go low, we go [whatever]”, ask yourself this . . . what sort of person do you want be? Do you want to be someone who hates or someone who has the capacity to understand? That person pushing you from the other side of the arguement is actually just like you, they just have differing beliefs and opinions.
What makes us strong isn’t that everyone agrees with us. What makes us strong is that we care about each other. That we have more in common than things we don’t. That I’m afraid of the same things you are. That I struggle with making ends meet just like everyone else.
And when it’s all said and done and the yelling stops and the dust has cleared I firmly believe that kindness and understanding begets kindness and understanding begets kindness and understanding . . . no matter who you are.